Various questions about how we get your orders to you.
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Orders are processed on a first-in-first-out basis. All Items are in stock and will be shipped same business day of Payment confirmation (Order by 3 PM EST for same-day processing). Orders which require diamond setting, resizing or custom design require additional time, which is typically
1-2 business days from date of Payment confirmation. When we print your shipping label, you will receive an email notifying you that your order has been shipped. Soon after, you will receive another email with your tracking number.
A:
Different shipping methods and carriers take different amounts of time to deliver shipments. Domestic shipments can range from Next business Day to 7 business days from the shipping date to arrive. International shipment times can vary depending on the destination country. International shipments average about 3 to 10 business days from the shipping date to arrive. There are other factors that may delay shipping such as customs inspections at the destination country.
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Shipping diamonds through the mail is safe. For added security, choose Express Mail as your shipping method.
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When we receive your payment, we print your shipping label. Your tracking number is automatically sent to your eBay of PayPal registered email accounts. When we print your labels.
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Priority Mail International does not provide reliable shipment tracking because shipment status is not updated by USPS. For ALL international shipments, please choose the faster, safer and reliably trackable Express Mail International.
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Orders below $100 can be safely shipped by First Class mail. Many of our shipments are shipped through First Class mail. Orders over $100 cannot be shipped with First Class mail. Please select Priority Mail or better for orders above $100. Please include insurance and signature required for added security.
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We require insurance for all shipments. Please add insurance when you choose your shipping method.
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You can have your order shipped to an address confirmed by PayPal or verified by your credit card issuing bank. To have your order shipped to a new address, you must confirm the new address with PayPal or your credit card BEFORE you check out. We cannot ship orders over $250 to unconfirmed addresses.
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We already offer free shipping.
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You can save on shipping costs by combining multiple invoices.
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You can combine any purchased item for combined invoice.
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We will wait up to 7 days for you to complete your payments. After 7 days, any items over 7 days old will be submitted to eBay for an
unpaid item
dispute to cancel your orders. To avoid the unpaid item dispute, complete all purchases within 7 days.
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If you want to shop longer than 7 days and combine with older orders, continue shopping. If you get an unpaid item dispute after 7 days, contact us to cancel the unpaid item dispute and complete payment when you are done shopping. For more information, read eBay’s
Unpaid Item Policy.
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If you combined invoice totals over $500, your shipping method will automatically be upgraded saving you the cost of upgrading yourself. There is no extra cost for any additional items.
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We ship anywhere in the world by USPS or FedEx. All international shipments require a contact telephone number as required by the carriers to process the shipments.
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For shipments to A.P.O, F.P.O. or domestic or international P.O. Box addresses we use USPS.
